Annotated Bibliography
Garcete Marisol
Flanagan, J.(1954). The critical incident
technique (CIT). Psychological Bulletin. Vol. 54 (4) 1-33.
Retrieved January 2008, from http://www.apa.org/pubs/databases/psycinfo/cit-article.pdf
Describes the development of the critical incident technique and
methodology in order to collect information about human behavior to find
solutions to practical problems and develop psychological principles based on
those findings. It includes a clear cut explanation of is meant by critical and
incident. It reflects upon the fact that many observations have been made to
people but highlights the importance of complementing such activities with
further analyses and synthesis. It is sub-divided in several sections to
providing relevant information to the research, for instance: Background and
Early Developments, Developmental Studies at the American Institute for
Research, and Studies at the University of Pittsburgh.
Moreover, it further analyses the procedure as consisting of: General Aims,
Plans and Specifications, Collection of Data, Data Analysis, and Data
Interpretation and Report.
References
Flanagan, J. (1954). The critical incident
technique (CIT). Psychological Bulletin. Vol. 54 (4) 1-33.
Retrieved January 2008, from http://www.apa.org/pubs/databases/psycinfo/cit-article.pdf
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